SHIPPING & DELIVERY
A) Postage Fees & Charges
TonyMoly charges only RM 7.00 per KG for a single purchase for Peninsular Malaysia and RM 12.00 per KG for a single purchase for East Malaysia (Sabah And Sarawak). Your parcels are delivered using the following courier services GDEX / CityLink / Poslaju. Currently TonyMoly only available to ship to Peninsular Malaysia, Sabah and Sarawak.
Please contact us via Facebook Messenger Installed on our website for any amendment of shipping address, however amendment of the shipping address are not allowed once is in processing.
B) Free Delivery
Peninsular Malaysia– TonyMoly will bear your shipping fees if Order amount more than RM 60.00 in a Single Order.
East Malaysia – TonyMoly will bear your shipping fees if Order amount more than RM 90.00 in a Single Order.
C) Delivery Time
TonyMoly will do our best to prepare your orders and send them out the same day (During Working Days & Hours) if order placed before 2.00pm. Where else, for orders placed after 2.00pm, we will send them out the next day. We hope our beloved customers might note that HERMO does not represent courier companies, and as much as we hope for parcels to arrive on time, parcels can suffer delays beyond our control. However, please rest assured we’re on your side and will help in any way we can.
Office Hours are from 8.00 am to 5.30 pm Monday to Friday, excluding Public Holidays.
For more details or inquiries on shipping issues,
Please contact us at: [email protected] or Contact us via Facebook Messenger (Live Chat(